1. Write a step-by-step procedure to
(a) Find evaluation – version of WINZIP software and download it on your system.
(b) Explain the usage of Internet in context to the following areas :
(i) Sending free – sms.
(ii) E – Greetings.
(iii) Music.
2. With reference to any of the Education Institute / University’s website, explain the necessary features/options that should be made available on the home page of its website.
3. Explain the complete process involved in booking a Railway ticket online.
4. Briefly explain the following :
(a) Web – Browser.
(b) FTP.
(C) Search – Engine.
5. Explain the step-by-step process to “Zip” a word document file and send it through an E-mail as an attachment.

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